Public Library Hierarchy of Care – Classes
IN4tuity ventured to a public library client on February 16. For a half day experiential learning program our design leveraged dialogical inquiry and conversational learning in the whole system of the staff to develop a Hierarchy of Care for the library.
My insight starts from the well-known Maslow pyramid:
Integrates the Spiral Dynamics in the background of Ken and my appreciative, constructivist, experiential and ‘critically conscious’ (P.Freire) precepts,
The staff went to work in interdepartmental teams and identified and dialogued about their concrete experiences and learnings about care. During a group inquiry, the captures were written to the appropriate class in the customized pyramid. We ended up with a very rich, and very subtle, organizational Hierarchy of Care. And, we also added a new proven tool to our kit.
Today I squinted and visualized IN4tuity‘s fundamental thrust: to help anchor the humane and loving support of knowledge-seeking and sensemaking in the ecology of public library-in-its-community.